The Client
A leading educational publishing group that provides quality content, assessment tools, and educational services to schools, corporations, and also, directly to students.
The Challenge
Testing of multiple live courses for school students across various subjects within two weeks
The client needed to test 2019 live courses designed for school students, covering various subjects within two weeks. The online course content was facing performance issues, which had to be identified and fixed rapidly as a high priority. MRCC took up the challenge, which involved ramping up skilled QA resources and training them quickly and efficiently.
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The publisher required a unified data approach to consolidate disparate systems and gain a 360° view of customer information, enhancing...
