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Quality Assurance and Quality Check

QUALITY ASSURANCE AND QUALITY CHECK

It would be safe to say that the entire process of developing an eLearning course would fall like a house of cards without the implementation of thorough quality checks and quality assurance processes. MRCC, therefore, offers you its tried, tested, and proven QA services that ensure factual correctness of content, consistency of content style, metadata, full-text XML, and other content requirements. Whatever the complexity of your project, you can always rely on the accuracy and reliability of MRCC’s expertise which comes with skilled expertise, innovative technology, and extensive customization to ensure a unique learning experience.

Difference between Quality Assurance and Quality Check

QUALITY ASSURANCE QUALITY CHECK
QA is a proactive process that focuses on the methods utilized to make the product.
QC is a reactive process that focuses on identifying defects in the final product.
QA mainly prevents quality problems from arising through planned systematic activities that include documentation.
QC finds and eliminates sources of content problems through tools and equipment that meet the client’s needs.
The entire team that is involved in the development process is responsible for quality assurance.
Quality checks are usually the responsibility of a specific team or individual who tests the products or services for defects.

Testing Activities

  • Performance, security, and service-oriented architecture (SOA)
  • Test process definition, implementation, consulting, planning, and implementation
  • Functional testing
  • Testing of new implementations, upgrades, patch releases, and ongoing support
  • Regression testing using an automation tool
  • User acceptance testing (UAT) pre-production support

MRCC 7-STEP TESTING ROADMAP

  • 01
    Test Planning & Analysis
  • 02
    Execution
  • 03
    Reporting
  • 04
    Result Analysis
  • 05
    Defect Retesting
  • 06
    Regression
  • 07
    Test Closure

WHAT WE TEST

  • Digital Courses
  • K-12 eLearning
  • HTML5 Content
  • eBooks/ ePubs
  • Interactivities
  • Mobile Learning Apps
  • Game-Based Learning Modules
  • Localization
  • Videos
  • Closed Captioning
  • End-User Experience
  • Learning Management Systems
  • Websites
  • Accessibility
  • Microsoft Office Simulations
  • Closed Captioning
  • API Testing Using Postman

MRCC OFFERINGS

ACCURACY CHECKING

Scientific and technical content, in particular, has to be checked for accuracy to ensure that facts and scientific calculations are correct.

We assess content accuracy based on

  • Relevance
  • Consistency
  • Correctness

FUNCTIONAL TESTING

Our functional testing service ensures defect-free working of all functionalities of a product, software, or application to ensure that the system should perform as expected.

Benefits

  • Higher-end user satisfaction
  • Ensures that all requirements are met
  • Improves quality

ACCESSIBILITY TESTING

Our accessibility testing services not only focus on verifying usability but also ensure usage by people with auditory, visual, physical, cognitive, neurological, and learning disabilities. It also tests whether the content is available for users with low bandwidth and to users across regions.

Benefits:

  • Ensures inclusivity
  • Verifies usability
  • Improves user experience

DATA ANALYTICS QA

To ensure an effective learning experience, we focus on web services testing whose primary purpose is to check the reliability, functionality, and performance of an API (Application Programming Interface). We also conduct data warehouse testing and database testing that checks the integrity and consistency of data.

Benefits

  • Faster time-to-market
  • Better defect detection
  • Improved assessment capability

GRADER QA

This service primarily checks whether the student's work is being graded properly. Our courses have a variety of course assessments, and each assessment has a specific way in which learners are graded.

Benefits

  • Less time consuming
  • Minimizes errors
  • Enhances evaluation

VIDEO QC AND QA

We offer closed captioning for videos to make content more accessible thus improving the user experience and making the videos accessible to all. By checking for and fixing grammatical errors and content issues, we can ensure that correct and accurate information is passed on.

Benefits

  • Elimination of error and redundancy
  • Higher Accessibility
  • Better Learning Inclusivity

MICROSOFT OFFICE SIMULATIONS

MRCC provides content testing and functional testing services for Microsoft Office training products. All of the actions must match what happens in the live environment and for every single activity, positive and negative scenarios are tested. Online simulations provide realistic skill-based training and assessment platforms to students so they can practice the tools/application skills using multiple methods of completion.

We handle simulation testing for:

  • Microsoft Office 2013
  • Microsoft Office 2016
  • Office365

WHY CHOOSE US?

  • 25+ years of experience
  • A Diverse Pool of Certified SMEs
  • Impeccable Skillsets
  • Quick Turnaround Time
  • End-to-End Project Management Team
  • Transparent Communication
  • 24x7 support

Technology

TECHNOLOGY IN LEARNING AND EDUCATION

Technology impacts almost every aspect of the 21st century, and education is no exception to its marvels. Learning today is immensely accessible. and through content management systems and other technological advancements, the education process now takes place in a much more interactive environment. MRCC's technology solutions can help you reinforce and transform the learning process to cater to your learner's evolving needs.

WHY IS TECHNOLOGY INTEGRATION NEEDED IN LEARNING?

  • Enhances learning experience
  • Offers permanent access to information
  • Supports different learning styles
  • Creates an engaging environment
  • Improves accessibility
  • Improves knowledge retention
  • Enhances personalized learning
  • Supports collaborative learning

MRCC OFFERINGS

LEARNING MANAGEMENT SYSTEM (LMS)

Our LMS solutions enable you to cater to the evolving needs of your learner and offer them a seamless learning experience. With real-time updates, learners can collaborate easily and share resources instantly.

Benefits

  • Better Organization of Content
  • Provides Unlimited Access to Learning Material
  • Enhances Knowledge Retention
  • Easily Tracks Learning Progress
  • Reduces Cost
  • Saves Time

CONTENT MANAGEMENT SYSTEM (CMS)

Our CMS solutions help publishers to offer content in new and innovative ways that help increase readership. We offer advanced functionality and features which give publishers complete control of their content.

Benefits

  • Easy Maintenance
  • User Friendly
  • Create Dynamic Storytelling
  • Ensures Effective Media Handling
  • Effective Scheduling and Deployment of Content
  • Cost Effective
  • Integrated Workflow Management
  • Allows Flexibility for Developers

APP DEVELOPMENT

App development can be quite a riveting process that requires the gathering of information, designing several prototypes, implementation, and finally integration. Our solutions allow businesses worldwide to automate their processes and increase efficiency and productivity

Benefits

  • Improves Efficiency
  • Offers High Scalability
  • Ease of Maintenance
  • Integrates Easily with Existing Software
  • Increases Accessibility
  • Builds Brand Awareness and Recognition
  • Enhances Project Management
  • User-Friendly

DeFLASHING

Our DeFlashing services allow you to modernize your legacy content to meet increasing demands and mitigate transformation risks.

Benefits

  • Enhances Accessibility
  • Enables Collaborative Training
  • Ensures Mobile Compatibility
  • Higher Extensibility
  • Facilitates Data Storage for Offline Access
  • Optimizes Content

TOOLS CREATION

Rampant competition in the modern global market demands automated workflows wherever possible. Therefore we offer publishers and EdTech companies a flexible breed of tools that enable them to convert copious amounts of legacy content into upgraded formats.

Benefits

  • Reduces Manual Processes
  • Reduces Errors
  • Enhances Execution Speed
  • Improves Information Transparency
  • Improves Learning Experience

WHY CHOOSE US?

  • 25+ modernization projects
  • Expert consultancy
  • Skilled and experienced technical architects
  • Robust and scalable applications
  • Experience in the latest tech stack
  • Faster deployment
  • Minimal risk

Creative Services

CREATIVE SERVICES

With interactive eBooks, engaging 2D/3D animations, gamification, and simulations, learning is on a whole new level today. The right blend of creativity embedded in the curriculum encourages students to be innovative and think outside the box. Our creative solutions are designed specifically to engage learners for enhancing learning outcomes. Our diverse range of services includes everything from digital content creation to full-service project management of STEM and non-STEM eBooks and journals.

MRCC OFFERINGS

epub-authoring-publishing

ePub Authoring & Publishing

If you are on the lookout for cutting-edge solutions in the field of learning and you intend to use digital learning and technology to bring learning closer to your students, then you have a friend, advisor, and guide in us!

  • Course Creation
  • Content Development
  • Technical Authoring
  • Assessment Creation
  • Test Bank Creation
  • Alt-Text Creation
  • Closed Caption Creation
  • Content Localization
  • Training Manual Development
  • Workbook Scripting
Digital-Content

Digital Content

Our digital content services cater to a diverse set of needs that include storyboarding, need analysis, scripting, instructional designing, animation, interactivity development, video production, and proofreading.

Our approach to effective content creation includes:

  • Purpose Determination
  • Maintaining Context
  • Creating Engagement
  • Effective Tracking and Reporting
2D-3D-Animation-Development

2D & 3D Animation Development

Our advanced 2D/3D animation production services transport learners into a realm of various possible scenarios, providing the learners with an engaging educational experience.

Here’s what we offer:

  • 2D/3D Animation Development
  • 3D Animation Rendering
  • Whiteboard Animations
  • Explainer Video Animations
  • Animated Illustrations
  • Titling Animation Services
Video-Production

Video Production

If you are looking for a way to make learning easy, clear, concise, and engaging, then your search ends here. Our team provides you with polished, professionally articulate video production services that bring your courses to life.

Here's what we offer:

  • Micro Videos
  • Training Videos
  • Lecturette Videos
  • Tutorial Videos
  • Animated Videos
Interactive-eBooks

Interactive eBooks

Breathe life into traditional books with our interactive eBook creation services, packed with custom videos, animations, and gamified solutions, which ensures effective and enhanced learning.

Here's what we offer:

  • Authoring
  • Designing
  • Creation or Addition of Interactive Elements
  • Integration of Audio and Video
  • Animations Development
  • Creation of Collapsible TOC
  • Content Linking

Take a Tour of Our Animation Development Process

How can creative services amplify the learning experience?

WHY CHOOSE US?

  • 25+ years of experience
  • 20+ global publishers
  • 750+ certified professionals
  • 1,00,000+ videos and animations
  • 5000+ simulations
  • 75,000+ interactivities
  • 30,000+ engaging eBook chapters

Editorial Services

EDITORIAL SERVICES

There is more to content development than researching the specified subject matter and deciding which components of that specified area are worthy of being developed into a course. Editorial services play a crucial part in delivering a quality curriculum.

WHAT WE DO

  • Identify irrelevant and obscure content
  • Review content for grammatical inadequacies
  • Conduct a plagiarism check on the content
  • Ensure the correlation of content
  • Suggest or revise content phrasing
  • Ensure deliverables are displayed in the correct format
  • Provide metadata tagging
  • Stipulate word count

BENEFITS OF EDITING

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  • Ensures that the content matches the learning objectives
  • Condenses and improves the efficiency and effectiveness of the content
  • Presents an alternate perspective that may not have been an initial consideration
  • Enhances clarity in content by improving the logic and flow of writing
  • Ensures arguments and ideas are expressed efficiently
  • Eliminates inconsistencies and errors in content

MRCC OFFERINGS

Metadata-Tagging

Metadata Tagging

The educational publishing industry creates large volumes of content that need to be tagged according to multiple criteria; therefore, our metadata services enable educational publishers to revolutionize the discoverability and accessibility of their content.

Benefits

  • Improves Organization of Information
  • Enhances Searchability
  • Extends Data Longevity
  • Facilitates Data Reuse and Sharing
  • Better Visibility
  • Higher Recognition
Copy-Editing

Copy Editing

Our flawless copy editing solutions are designed specifically for quality-conscious publishers that want to offer grammatically polished and technically accurate content to their learners.

Here’s what our services include:

  • Elimination of grammatical, typographical, and consistency errors
  • Improving content clarity
  • Utilizing appropriate terminology
  • Ensuring consistent and relevant content tone and style
  • Following the desired formatting and styling requirements
Content-Correlation

Content Correlation

Our Content Correlation services help you cost-effectively link assets and media to your content for ease of reference, both internally for production and externally for learners. We help EdTech companies meet standard alignment requirements thus boosting their discoverability and usability. Our certified and experienced SMEs provide high-quality results efficiently enabling you to correlate your assets to educational performance standards.

WHY CHOOSE US?

  • One-stop solution
  • 25+ years of experience
  • 100% quality guarantee
  • 10,000+ successful projects
  • 100% on-time delivery
  • 24x7 support
  • Unmatched subject matter expertise

Authoring

Authoring Services

Developing educational publishing content is a demanding process since every bit of information needs to be perfectly aligned to the learning objectives and the corresponding standards of the curriculum framework. That is why we at MRCC rely highly on the experience and expertise of our qualified subject matter experts to develop courses that align learning with a result-driven approach.

COURSE DEVELOPMENT STAGES

  • authoring_sec1_icon1

    INITIATION

  • authoring_sec1_icon2

    DESIGN

  • authoring_sec1_icon3

    CONTENT FORMULATION

  • authoring_sec1_icon4

    IMPLEMENTATION AND EVALUATION

INITIATION

  • STEP

    01

    Asking the right questions

  • STEP

    02

    Learning Need Analysis

  • STEP

    03

    Curriculum Mapping

  • STEP

    04

    Creating course and learning objectives

DESIGN

  • STEP

    05

    Understanding style preference

  • STEP

    06

    Selecting instructional design approach

  • STEP

    07

    Mapping story

  • STEP

    08

    Designing concept and prototyping

CONTENT FORMULATION

  • STEP

    09

    Engaging with experienced SMEs

  • STEP

    10

    Formulating guidelines

  • STEP

    11

    Developing a dynamic course structure

  • STEP

    12

    Selecting preferred content material and supporting assets

IMPLEMENTATION AND EVALUATION

  • STEP

    13

    Authoring content

  • STEP

    14

    Incorporating interactive elements

  • STEP

    15

    Editing and fact-checking

  • STEP

    16

    Evaluating learning outcome

MRCC OFFERINGS

MRCC OFFERINGS

Content Authoring Tools

Our advanced authoring tools allow you to create visually stunning and interactive online courses and presentations that keep learners engaged through immersive and intuitive learning scenarios.

Here are some more of its benefits

  • Time-Efficient
  • Highly Engaging
  • Cost-Effective
  • High accessibility
  • Easy to update and upgrade
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MRCC OFFERINGS

Assessment Creation

Learning does not stop at the transfer of knowledge; for eLearning to be truly effective, it needs to be accompanied by provisions to carefully and accurately assess the outcomes of learning.

Our assessments creation solutions help to:

  • Understand the effectiveness of a course
  • Gauge whether the knowledge transfer has occurred
  • Ascertain if the transfer is in line with the learning objectives of the course
  • Measure the knowledge transfer that has taken place
  • Correlate the assessment to the text and the learning objective
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MRCC OFFERINGS

Alt Text Creation

Our premium alt-text solutions are ideal for deciphering complex images, graphics, illustrations, and videos, thus adding value to the content and making it accessible to all.

Here are the guidelines we follow when it comes to its creation:

  • Short and Specific
  • Non-Repetitive
  • Context Setting
  • Accurate Syntax
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MRCC OFFERINGS

Localization

Our content localization solutions are ideal for educational publishers, educational institutions, and EdTech companies who want to create multilingual versions of their content.

Here’s what we can help with:

  • Script Translation and Transcription
  • Assessment and Quiz Localization
  • Multilingual Content Synching
  • Graphics Localization
  • Native Voice-Overs
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MRCC OFFERINGS

Video Creation

Our dynamic video creation solutions are ideal for elevating educational content. These short explainer videos and animated videos are highly engaging and work brilliantly to make learning much more effective.

Benefits:

  • Increases Learner Engagement and Participation
  • Enhances Knowledge Retention
  • Reduces Cognitive Overload
  • Accessible on Multiple Devices
  • Enhances Interactivity
  • Reduces Costs
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MRCC OFFERINGS

CLOSED CAPTIONING

Through a smart balance of cutting-edge automation technology and experienced professional transcribers, we provide closed captioning solutions that enable our clients to offer accessible and inclusive content.

Here’s what we do:

  • Synchronize on-screen text timings to dialog
  • Keep read speeds sufficient so that learners have time to read any caption
  • Set maximum durations for the captions
  • Adhere to closed caption translation guidelines to assure caption splits and time sense
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MRCC OFFERINGS

Custom Publishing

Our dedicated team provides wrap-around custom publishing services to our clients to make the learning experience unique and engaging for all learners that best suits individual needs.

Our custom solutions include:

  • Content Creation
  • Authorship
  • Editorial and Production Services
  • Content Mapping
  • Digital Integration
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MRCC OFFERINGS

Test Bank Creation

The development of good assessment questions can be a challenging feat since the process needs to continuously provide for unique and creative questions. Our test bank development solutions assist instructors to assemble, use, and reuse questions without hassle.

With our test bank development services, instructors can:

  • Customize their assessments
  • Continually add to the already existing questions
  • Add gamified elements to the quizzes and assessments
  • Save tons of time
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WHY CHOOSE US?

  • 25+ years of experience
  • A vast pool of certified SMEs
  • Experienced in-house instructional designers
  • Dedicated project managers
  • Result-driven learner-centric content